Front Desk Coordinator

Niki

Originally from Upper Michigan, Niki has over 18 years in experience with optometry, and she has been with Pioneer Vision for over 11 years now. Her main focus is to make sure every patient gets the best possible customer service. Niki is there to greet you when you check in for your appointment and she is ready to assist you with the purchase of contact lenses or glasses. In her spare time she enjoys spending time with her husband and her three puppies, Louie, Winston, and Gus. She is a sports fanatic and is always ready to talk sports with anyone that comes into the office. She especially loves the Chicago Bears, the Mets and the Bulls. Dr. Fell is thankful that she has adopted the TCU Horned Frogs as her Texas football team. Go Frogs!

Optician

Estela

Estela has been with Pioneer Vision for about 8 years. She takes great pride in helping you select the right frames to match your style. She also enjoys showing you all the latest fashionable trends in case you are looking to try something new with your glasses. Outside of the office Estela loves watching her kids play soccer and going to Austin FC games.

Insurance Coordinator

Jaclyn

Jaclyn was born and raised in Kentucky and has over 12 years of experience in the optometry and insurance field.  She started her career as a frame stylist, cross trained to become a clinical technician, and eventually transitioned to insurance coordinator.  Helping patients understand their medical and vision benefits is something she truly enjoys.

In her spare time, she enjoys spending time with her husband and four pets. She spends a majority of her weekends outside and by the water. If she isn’t outside, then she is watching sports. She is a sports fanatic and particularly loves the Kentucky Wildcats.

Office Dog

Louie Oliver

Meet Louie Oliver! He’s been rocking it at Pioneer for over 2 years now. His favorite thing to do outside of work is to play with his lamb toy. He hasn’t met a patient yet that he hasn’t fell in love with. Louie Oliver looks forward to meeting you and your family!